Cars
Mercedes-Benz dealers were number one for customer treatment in the US according to an independent study by survey company Pied Piper. The California-based company hired 3,524 “secret shoppers†and sent them to US dealerships in order to determine how their salesmen were performing in anything from explaining a car’s features to closing a deal.
- Csi Marchionne: Poor J.d. Power Scores Means Chrysler Dealers Must Work On Customer Satisfaction
Fiat is the brand in the alliance that's in trouble and Chrysler the one blossoming right now having increased its sales by 26 percent in 2011, yet Fiat-Chrysler CEO Sergio Marchionne is not happy about the latter's performance in J.D. Power’s...
- Daihatsu, Alfa Romeo And Mercedes Top Vehicle Ownership Satisfaction Study In Germany
For the first time since the launch of the study in 2002, Daihatsu has claimed the top spot in J.D. Power and Associates' redesigned 2009 Vehicle Ownership Satisfaction Study (VOSS) in Germany with a total score of 843 on a 1,000-point scale. The...
- Mercedes-benz Cl-class Amg Converted Into A Convertible!
Is there any type of model that the folks from California-based NCE won't whack the roof off? The answer to that question is probably no. If it's got four wheels and a fixed roof, the California-based company won't have any problem transforming...
- J.d. Power Initial Quality Study: Ford Tops In Five Segments, Mercedes Goes Up 20 Positions
Our second consumer survey/study of the day comes from J.D Power and it concerns new-vehicle quality measured at 90 days of ownership capturing problems experienced by owners in two distinct categories -quality of design and quality of production (defects...
- Large Luxury Car Sales And Large Luxury Suv Sales In Canada - 2010 Year End
Why have uberluxury car buyers been so hesitant to acquire a new Audi when luxury car buyers with smaller budgets are buying Audis in record numbers, in numerous segments? Audi Canada sales were up 26.7% in 2010, an increase of more than 3023 units. Though...
Cars
Mercedes-Benz Tops Secret Shopper Study of U.S. Dealers, Lincoln Places Last in Luxury Segment
Mercedes-Benz dealers were number one for customer treatment in the US according to an independent study by survey company Pied Piper. The California-based company hired 3,524 “secret shoppers†and sent them to US dealerships in order to determine how their salesmen were performing in anything from explaining a car’s features to closing a deal.
This is the third year in a row that Mercedes-Benz, which looks set to top the sales charts this year in the luxury segment, has topped Pied Piper’s study.
Read more »- Csi Marchionne: Poor J.d. Power Scores Means Chrysler Dealers Must Work On Customer Satisfaction
Fiat is the brand in the alliance that's in trouble and Chrysler the one blossoming right now having increased its sales by 26 percent in 2011, yet Fiat-Chrysler CEO Sergio Marchionne is not happy about the latter's performance in J.D. Power’s...
- Daihatsu, Alfa Romeo And Mercedes Top Vehicle Ownership Satisfaction Study In Germany
For the first time since the launch of the study in 2002, Daihatsu has claimed the top spot in J.D. Power and Associates' redesigned 2009 Vehicle Ownership Satisfaction Study (VOSS) in Germany with a total score of 843 on a 1,000-point scale. The...
- Mercedes-benz Cl-class Amg Converted Into A Convertible!
Is there any type of model that the folks from California-based NCE won't whack the roof off? The answer to that question is probably no. If it's got four wheels and a fixed roof, the California-based company won't have any problem transforming...
- J.d. Power Initial Quality Study: Ford Tops In Five Segments, Mercedes Goes Up 20 Positions
Our second consumer survey/study of the day comes from J.D Power and it concerns new-vehicle quality measured at 90 days of ownership capturing problems experienced by owners in two distinct categories -quality of design and quality of production (defects...
- Large Luxury Car Sales And Large Luxury Suv Sales In Canada - 2010 Year End
Why have uberluxury car buyers been so hesitant to acquire a new Audi when luxury car buyers with smaller budgets are buying Audis in record numbers, in numerous segments? Audi Canada sales were up 26.7% in 2010, an increase of more than 3023 units. Though...