Cars
In a press statement issued on January 31, General Motors announced that its OnStar call centers receive more than 150,000 calls a day. That equates to almost two calls per second.
- Gm’s Onstar Service Passes The 1 Billion Customer Interactions Mark
GM announced today that the OnStar service has surpassed 1 billion customer interactions since its first release. Read more »...
- Software Glitch Causes Delays In Deliveries Of Certain 2012-2013 Gm Models Including Cadillac Ats
General Motors may have increased its US sales in August by 10 percent compared to the same month in 2011, but last Wednesday it notified its dealers to stop deliveries of some of its most popular models. The reason is a software glitch on the OnStar...
- Gm Touts Recovery Of Stolen Chrysler 300 Thanks To Its Onstar Fmv
Detroit's "Big Three" never miss the chance to take a dig at each other when the opportunity arises. And for General Motors, the opportunity came with the recovery of a stolen 2006 Chrysler 300 that was equipped with the firm's OnStar...
- Big Brother: Chevrolet And Onstar To Monitor Volt Drivers’ Charging Habits
General Motors and OnStar announced a new program that will be applied to the Chevrolet Volt and which will use the car’s built-in telematics system to send data from the vehicle to the power grid. This will enable the carmaker to track the charging...
- 2011 Ces: Onstar Coming As Aftermarket Product For Non-gm Vehicles
If you're fond of GM's OnStar in-car wireless communication system but don't plan on owning a vehicle from the Detroit automaker, we have some good news for you. At the 2011 Consumer Electronics Show (CES) in Las Vegas, General Motors announced...
Cars
On…and-Off-Star: System Upgrade Causes Malfunctions to GM's Telematics Service
In a press statement issued on January 31, General Motors announced that its OnStar call centers receive more than 150,000 calls a day. That equates to almost two calls per second.
Yet for the past few days, some of the more than 6 million users of the telematics service have been unable to use it.
Some OnStar users reported very long waiting times while others that they received automated messages to call back later. The problem, as told by OnStar spokeswoman Cheryl McCaren on FoxNews, was caused by an upgrade to the operating system on Sunday, February 12, which affected non-emergency “Blue Button†services.
Read more »- Gm’s Onstar Service Passes The 1 Billion Customer Interactions Mark
GM announced today that the OnStar service has surpassed 1 billion customer interactions since its first release. Read more »...
- Software Glitch Causes Delays In Deliveries Of Certain 2012-2013 Gm Models Including Cadillac Ats
General Motors may have increased its US sales in August by 10 percent compared to the same month in 2011, but last Wednesday it notified its dealers to stop deliveries of some of its most popular models. The reason is a software glitch on the OnStar...
- Gm Touts Recovery Of Stolen Chrysler 300 Thanks To Its Onstar Fmv
Detroit's "Big Three" never miss the chance to take a dig at each other when the opportunity arises. And for General Motors, the opportunity came with the recovery of a stolen 2006 Chrysler 300 that was equipped with the firm's OnStar...
- Big Brother: Chevrolet And Onstar To Monitor Volt Drivers’ Charging Habits
General Motors and OnStar announced a new program that will be applied to the Chevrolet Volt and which will use the car’s built-in telematics system to send data from the vehicle to the power grid. This will enable the carmaker to track the charging...
- 2011 Ces: Onstar Coming As Aftermarket Product For Non-gm Vehicles
If you're fond of GM's OnStar in-car wireless communication system but don't plan on owning a vehicle from the Detroit automaker, we have some good news for you. At the 2011 Consumer Electronics Show (CES) in Las Vegas, General Motors announced...